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Privacy Policy


Last Updated: May 4, 2024

This Privacy Policy (the "Policy") describes how Vansware, Inc. ("Vansware," "we," "us," or "our") collects, uses, and shares your personal information when you use our website, [URL yang tidak valid dihapus] (the "Website"). This Policy applies to users of the Website from the United States and the European Union (the "EU").

1. Collection of Personal Information

We collect personal information about you when you voluntarily provide it to us, when you use our Website or services, and from third parties.

Information You Provide to Us:

Registration and Account Information: When you register for an account on the Website, we collect your name, email address, password, and other contact information.

Profile Information:You may also choose to provide us with additional profile information, such as your company name, job title, and interests.

Payment Information: If you purchase a subscription to our services, we will collect your payment information, such as your credit card number or billing address.

Content You Submit: You may submit content to the Website, such as comments, reviews, and feedback. This content may include personal information about you or others.

Communications with Us: When you communicate with us, such as by email or through our support channels, we may collect your name, email address, and the content of your communications.

Information We Collect When You Use Our Website:

Log Data: We collect log data when you use our Website, including your IP address, browser type and language, operating system, referral website, access times, and pages visited.

Device Information: We collect information about the device you use to access the Website, such as your device type, operating system, and unique device identifier.

Cookies and Other Tracking Technologies: We use cookies and other tracking technologies to collect information about your use of the Website. Cookies are small text files that are stored on your device when you visit a website. They allow us to remember your preferences, track your activity on the Website, and provide you with a more personalized experience.

Information We Collect from Third Parties:

We may collect information about you from third parties, such as social media platforms and marketing partners. This information may include your name, email address, social media profile information, and interests.

2. Use of Personal Information

We use your personal information for the following purposes:

To provide you with our services: We use your personal information to provide you with our services, such as allowing you to create an account, access your profile information, and manage your subscription.

To improve our services: We use your personal information to improve our services, such as by developing new features and fixing bugs.

To personalize your experience: We use your personal information to personalize your experience on the Website, such as by recommending products and services that you may be interested in.

To communicate with you: We use your personal information to communicate with you, such as by sending you email updates, newsletters, and promotional offers.

For security and fraud prevention: We use your personal information for security and fraud prevention purposes, such as by protecting our systems from unauthorized access and detecting and preventing fraudulent activity.

To comply with law: We use your personal information to comply with applicable laws and regulations.

3. Sharing of Personal Information

We may share your personal information with the following third parties:

Service Providers: We may share your personal information with third-party service providers who help us operate our business, such as web hosting providers, payment processors, and customer support providers.

Third-Party Partners: We may share your personal information with third-party partners who offer complementary products or services. We will only share your personal information with these partners with your consent.

Legal Requirements: We may disclose your personal information if required to do so by law or in good faith belief that such action is necessary to comply with the law, protect our rights or property, or prevent harm to others.

4. Your Choices

You have the following choices regarding your personal information:

Access and Correction: You can access and correct your personal information by logging into your account and editing your profile information.

Data Deletion:  You can request to have your personal information deleted by contacting us at [email protected]

Opt-Out of Marketing Communications: You can opt-out of receiving marketing communications from us by clicking on the "unsubscribe" link in any marketing email we send you.

Cookies and Tracking Technologies: You can control the use of cookies and other tracking technologies by adjusting the settings in your web browser.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, disclosure

6. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes for which we collected it, unless a longer retention period is required or permitted by law.

7. International Data Transfers

Your personal information may be transferred to and processed in countries other than the United States or the EU, including countries that may have less stringent data protection laws than yours. We will take appropriate safeguards to protect your personal information when it is transferred to other countries, such as entering into data transfer agreements with our third-party service providers.

8. Children's Privacy

The Website is not directed to children under the age of 13. We do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and you learn that your child has provided us with personal information, please contact us at [email protected]

9. Changes to this Policy

We may update this Policy from time to time. If we make any material changes, we will notify you by email or by posting a notice on the Website.

10. Contact Us

If you have any questions about this Policy, please contact us at [email protected]

EU-Specific Provisions

1. GDPR Compliance

We comply with the General Data Protection Regulation ("GDPR") in the processing of your personal information. This means that we have the following obligations:

Lawfulness, fairness, and transparency: We must process your personal information in a lawful, fair, and transparent manner.

Purpose limitation: We must collect your personal information for specified, explicit, and legitimate purposes and not further process it in a manner that is incompatible with those purposes.

Data minimization: We must collect and use only the minimum amount of personal information necessary for the purposes for which it is processed.

Accuracy: We must keep your personal information accurate and, where necessary, up to date.

Storage limitation: We must store your personal information in a form which permits identification of data subjects for no longer than is necessary for the purposes for which the personal information are processed.

Integrity and confidentiality: We must implement appropriate technical and organizational measures to ensure the security of your personal information.

Accountability: We are accountable for our compliance with the GDPR principles.

2. Data Protection Officer

We have appointed a Data Protection Officer ("DPO") who is responsible for overseeing our compliance with the GDPR. You can contact our DPO at [email protected]

3. Your Rights

You have the following rights under the GDPR:

Right of access: You have the right to access your personal information and to be informed about how it is being processed.

Right to rectification: You have the right to have inaccurate personal information rectified.

Right to erasure:You have the right to have your personal information erased in certain circumstances.

Right to restrict processing:You have the right to restrict the processing of your personal information in certain circumstances.

Right to data portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to have it transmitted to another controller in certain circumstances.

Right to object: You have the right to object to the processing of your personal information in certain circumstances.

You can exercise your rights by contacting us at [email protected]

4. Right to Lodge a Complaint

If you have a complaint about our processing of your personal information, you can lodge a complaint with the supervisory authority in your country. A list of supervisory authorities is available at [https://www.edpb.europa.eu/edpb_en]


Thank you for reading our Privacy Policy.

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